There is a saying, “If only we could see ourselves as others see us.” Our visit to a newly-opened Subway restaurant made me wish that the owner/management of that place could see it from a customer's point of view.
First, the positive stuff: Our food tasted pretty good.
Now, on to the not so good: The eatery had an odd odor, possibly from some of the construction materials out-gassing. Presumably the smell will subside.
The acoustics were terrible, very echo-y, plus loud music was playing. Nothing much to do about the general noisiness (every sound of food being cut, baking sheets banging, etc., seemed magnified), but certainly the music could be turned down.
Another thing about the noise level: The sandwich preparers, one of whom happened to be under 5ft tall and the other less than 5'2, could not hear petite customers like me through the glass sneeze guard. With them being short and me being short and the lousy acoustics, I had to shout to place my order.
The tables were too close together. Eliminate a couple of 'em?
The temperature in the eatery was absurdly cold. When it is in the upper 90's outside, a restaurant 30° or more degrees cooler is a shock to the system. Even my husband, who generally doesn't mind cool places, could hardly wait to get out of there.
The ladies' room had no hook for hanging one's purse and/or jacket, and nowhere to sit them down.
The girl who prepared my husband's and my sandwich was terribly frugal with the ingredients, and she had to be asked to put the veggies all the way to the ends of the bread. (She first put the fixings on about ¾ of the sandwich.) She was also rather grumpy.
I asked the manager-type lady, who was more cheerful, how long the restaurant had been open. She had trouble understanding my question because she did not speak much English, but I soon got the question across to her. “Two-three weeks, I think”, she said. Maybe some of the kinks will be worked out as time goes on.
Turkey Breast on Wheat.
Tuna Salad mini sub.
Turkey Breast on Honey Oat.
Peanut Butter Cookie and Chocolate Chip Cookie.
Copyright © 2007 Patricia B. Mitchell.